Terms of Service

Agreement to Terms

These Terms of Service govern your use of the Hollowmere website and our game development services. By accessing our website or engaging our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services after such changes constitutes acceptance of the modified terms.

Last Updated: November 24, 2025

Acceptable Use of Our Services

Permitted Uses

You may use our website and services for the following purposes:

• • Learning about our game development services and capabilities
• • Contacting us to discuss potential projects or partnerships
• • Engaging our services for game development projects under separate written agreements
• • Accessing information about our completed projects and methodologies

Prohibited Activities

You agree not to engage in any of the following activities:

• • Using our website or services for any unlawful purpose or in violation of any applicable laws
• • Attempting to gain unauthorized access to our systems, servers, or databases
• • Interfering with or disrupting the operation of our website or services
• • Copying, reproducing, or distributing our proprietary content without permission
• • Using automated systems or software to extract data from our website without authorization
• • Impersonating Hollowmere or our representatives in any communication
• • Submitting false, misleading, or fraudulent information through our contact forms

Access to Services

Service Eligibility

Our services are intended for business clients, game developers, and studios seeking professional game development assistance. By using our services, you represent that you are at least 18 years old and have the legal capacity to enter into binding agreements.

Account Security

While our website does not currently require user accounts for basic access, if you engage our services through project portals or collaboration platforms, you are responsible for maintaining the confidentiality of any access credentials provided and for all activities that occur under your account.

Geographic Restrictions

While our website is accessible globally, our primary service area is the United Kingdom and Northern England region. We may have limitations on providing services to certain jurisdictions due to legal, logistical, or business considerations. Contact us to discuss your specific location and requirements.

Service Availability and Modifications

Website Availability

We strive to keep our website accessible and functional at all times. However, we do not guarantee uninterrupted access and may experience downtime for maintenance, updates, or technical issues. We will make reasonable efforts to provide advance notice of planned maintenance when possible.

Service Features and Updates

We continuously improve our services and may add, modify, or discontinue features at our discretion. While we aim to enhance the user experience with each update, we do not guarantee that all changes will meet every user's expectations. Significant changes to our core services will be communicated to active clients.

Service Capacity

As a specialized studio, we have limited project capacity at any given time. We reserve the right to decline project inquiries based on our current workload, project fit, or other business considerations. Submitting an inquiry through our website does not guarantee project acceptance or service provision.

Third-Party Services

Our website may contain links to or integrate with third-party services, tools, or websites. We are not responsible for the availability, content, or practices of these external services. Your use of third-party services is governed by their respective terms and policies.

Project Engagement and Agreements

These Terms of Service govern your use of our website and general interaction with Hollowmere. Actual game development projects are subject to separate, detailed written agreements that will specify:

• • Project scope, deliverables, and timelines
• • Payment terms, milestones, and invoicing schedules
• • Intellectual property ownership and licensing arrangements
• • Confidentiality and non-disclosure provisions
• • Acceptance criteria and revision procedures
• • Warranties, liabilities, and dispute resolution mechanisms

In the event of any conflict between these Terms of Service and a specific project agreement, the project agreement will take precedence for matters related to that project.

Intellectual Property Rights

Our Content

All content on this website, including text, graphics, logos, images, and software, is the property of Hollowmere or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

Your Content

When you submit information to us through contact forms or other means, you grant us a limited license to use that information for the purposes of responding to your inquiry and potentially providing services. You retain ownership of any proprietary information you share with us, subject to confidentiality provisions in applicable agreements.

Project Work Product

Ownership of work product created during development projects is determined by the specific project agreement. We typically transfer intellectual property rights to clients upon full payment, but retain rights to use project work in our portfolio (with client permission) and to reuse generic, non-proprietary code and techniques in future projects.

Fair Usage Guidelines

We expect all users to engage with our website and services reasonably and in good faith. Excessive or abusive use of our resources may result in restricted access. This includes but is not limited to:

• • Submitting multiple redundant or spam contact form submissions
• • Making excessive automated requests to our servers
• • Using our resources in ways that negatively impact other users
• • Attempting to circumvent any access controls or usage limitations

Termination of Access

We reserve the right to terminate or suspend your access to our website and services immediately, without prior notice or liability, if you breach these Terms of Service or engage in conduct we determine to be harmful to our business, other users, or our reputation.

Upon termination, your right to use the website will cease immediately. Provisions of these Terms that by their nature should survive termination will remain in effect, including intellectual property provisions, disclaimers, and limitations of liability.

User Responsibilities

By using our services, you agree to:

• • Provide accurate, current, and complete information when contacting us
• • Maintain the confidentiality of any sensitive project information shared during collaborations
• • Comply with all applicable local, national, and international laws and regulations
• • Respect the intellectual property rights of Hollowmere and third parties
• • Use our services in a professional and courteous manner